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Privacy & Security Policy




We understand how important privacy is to our customers. That is why we will never sell, exchange, or share your personal information with anyone under any circumstance. You do not have to worry about the security and confidentiality of your personal information. We collect only relevant information to process your order.

TheCandleStore.com, a Division of AWP Group Inc. does not collect any personal information until you place an order with us. The personal information that is collected when you place an order is done under a secure connection with a Verisign EV SSL Certificate.


PRIVACY NOTICE

This privacy notice discloses the privacy practices for www.thecandlestore.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

2. What choices are available to you regarding the use of your data.

3. The security procedures in place to protect the misuse of your information.

4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.


Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

- See what data we have about you, if any.

- Change/correct any data we have about you.

- Have us delete any data we have about you.

- Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Product Reviews

TheCandleStore.com, a Division of AWP Group Inc. has arranged with PowerReviews, Inc. (d/b/a Buzzillions) ("PowerReviews") to facilitate the collection of customer product reviews on products sold by  TheCandleStore.com , a Division of AWP Group Inc.. When you submit a product review to  TheCandleStore.com , you are also subject to PowerReviews' terms of use and privacy policies (see http://www.buzzillions.com/public/legal/index_en_US.html). Accordingly, you should review those policies prior to submitting a review. Also, reviews you submit may be posted on both http://www.Buzzillions.com and our site.

We know security and privacy are very important to you, and that is why we are committed to protecting your personal and financial information. We value your trust in us. Feel free to e-mail us at support@thecandlestore.com with any questions regarding privacy and security.